Baytoot Return Policy

We appreciate your business at Baytoot, and we want to ensure your satisfaction with our products. Please review our return policy carefully:

1. Return Period:

  • You may initiate a return within 30 days of the original purchase date.

2. Eligibility:

  • Returns are accepted only for products that are unopened and unused in their original packaging.
  • To be eligible for a return, the product must be in the same condition as you received it.

3. Refund Process:

  • If there is a problem with the product, we will gladly issue a full refund, and we will handle the associated shipping fees.
  • In cases where the return is due to reasons other than a product issue, the client is responsible for the shipping fees to return the product to us.
  • Refunds will only be processed for products returned in their original packaging.

4. Initiating a Return:

  • To start a return, please email us at baytoot.co@baytoot.com.
  • Include your order number and a brief explanation of the reason for your return.

5. Return Shipping Address:

  • Upon approval of your return request, we will provide you with the appropriate return shipping address.

6. Refund Processing Time:

  • Refunds will be processed promptly upon receiving and inspecting the returned product.
  • Please allow a reasonable processing time for the refund to reflect in your account.

Contact Information:

  • If you have any questions or concerns regarding the return process, feel free to reach out to us at baytoot.co@baytoot.com.

Thank you for choosing Baytoot. We value your satisfaction and look forward to serving you again in the future.

Sincerely,

Baytoot Customer Service Team